Multisite – Sorry, you are not allowed to access this page.

I have trouble accessing multiple plugins’ menus in a number of subsites in a multisite. It’s not like one plugin is not accessible from all subsites. The problem is random availability of random plugins in random subsites.

Mostly, when it is not accessible, I have WP’s default screen with following error msg.

• Sorry, you are not allowed to access this page.

I think the error points to the fact that I do not have required rights to see the contents, but this occurs w/ super admin account.

A few representative cases are

• ElasticPress’s admin menu is not visible from one of the subsites (only one). From time to time, the auto sync fails, which gives me an error msg w/ a link to see the error log, but when I click it, I have above no access msg
• One of the contents management plugins allows me to choose mode 1, 2, 3…., and though I only have mode 1, I can’t access mode 1’s detail, and I have above no access msg. Before the multisite, it worked without any error.

There are a lot more. When I update WP-Rocket’s configuraiton, for example, WordPress brings me to ‘options.php’ page w/ above no access error. For this, it happens across all subsites. When I go back to the previous page, the configuration settings are updated. When I update it again, however, it works fine. This occurs only with first time update.

I initially thought it is those plugin’s error. It doesn’t seem so, given the multiple occurance across plugins.

This also could be incompatibility issues with other plugins or theme. PHP version may be an issue. So, I downgraded PHP from 8.3 to 8.2, 8.1, and 8.0. The problem persists. I also deactivated all plugins and went back to basic theme. Basically, I’ve checked with all possible combinations in my knowledge, but nothing worked for me so far.

The problem may be more fundamental, and wonder if there is any issue with mutlisite setting by itself.

I almost feel like those plugins are activated for w/ super^2 admin role, and access to mere super-admin is prohibited. Supposedly superadmin should have full access, but there might be a hidden role? What’s stunning is that the problem is not universal across all subsites. For one subsite, one plugin’s menu seems fine, while another subsite suffers from the ‘super^2 right’ issue for the same plugin.

Does this anything to do with ‘transients’?

• This topic was modified 3 weeks, 1 day ago by Keith.
• This topic was modified 3 weeks, 1 day ago by Keith.
• This topic was modified 3 weeks, 1 day ago by Keith.