Support » Fixing WordPress » I can’t log into the site.

I can’t log into the site.

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  • Madhvi

    (@madhvi2299)

    23 hours, 59 minutes ago

    Hey there,


    Probably this is some code related error, if you have access to your ftp just go to directory and find wp-config.php file from there you could find the option to turn on the debug mode by the following code


    define(‘WP_DEBUG’, false);

    you need to turn it true like this

    define(‘WP_DEBUG’, true);

    After doing this you can get idea that what is the cause of this error.

    Hope this helps!!

    • This reply was modified 23 hours, 59 minutes ago by Madhvi.
    Moderator James Huff

    (@macmanx)

    Volunteer Moderator

    10 hours, 26 minutes ago

    Try manually resetting your plugins (no Dashboard access required). If that resolves the issue, reactivate each one individually until you find the cause.

    If that does not resolve the issue, access your server via SFTP or FTP, or a file manager in your hosting account’s control panel (consult your hosting provider’s documentation for specifics on these), navigate to /wp-content/themes/ and rename the directory of your currently active theme. Hopefully, this will force the default theme to activate and rule out a theme-specific issue (theme functions can interfere like plugins).

Viewing 2 replies - 1 through 2 (of 2 total)
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