Support » Plugin: Premium Blocks for Gutenberg » Really cool Features, but breaks my page

Really cool Features, but breaks my page

  • noahstad

    (@noahderlange)


    4 months, 3 weeks ago

    Basically what the title says. I’m using the Blockskit Theme and the premium Blocks look really good! But every page I am using them on loads infinitely on every browser. So it would be nice, but not usable for me.

Viewing 1 replies (of 1 total)
  • Plugin Author Leap13

    (@leap13)

    4 months, 3 weeks ago

    Hi @noahderlange

    Thank you for taking the time to share your feedback and for giving our Premium Blocks for Gutenberg plugin a try; however, we understand that you’ve been experiencing some issues with page loading, and we sincerely apologize for any inconvenience this may have caused.

    To address the loading issue you’ve encountered, we would like to offer our assistance. Here’s how we can proceed:

    • Plugin Update: First, we recommend ensuring that you are using the latest version of our plugin. Plugin updates often contain bug fixes and performance improvements that can resolve issues. Please update to the latest version if you haven’t already done so.
    • Support Ticket: If the issue persists after updating, we kindly request that you open a support ticket on the WordPress forum https://wordpress.org/support/plugin/premium-blocks-for-gutenberg/ to provide more details about the issue you’re facing. This will allow our support team to investigate the problem further and provide you with a tailored solution.
      Therefore, we commit to addressing your support ticket within 24 hours to assist you in resolving the problem as quickly as possible.

    Your patience and feedback are invaluable as we strive to improve your experience with our plugin. Our goal is to ensure seamless use of Premium Blocks for Gutenberg.

    Thanks,
    Leap13

Viewing 1 replies (of 1 total)
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